XOi Technologies is looking to solve the problem of transforming the field services industry by connecting people and equipment, enabling transparent decisions, and delivering predictable, high-quality outcomes.
Requirements
- 5+ years developing, managing, and shipping exceptional SaaS products with measurable impact in a startup or similar environment
- A highly analytical, detailed-oriented, and progress-driven approach to problem solving
- Demonstrated ability to break down multi-faceted solutions to complex problems into clearly articulated requirements and user stories an engineering team can deliver
- Experience leveraging analytical data and user research to design user-centered features and capabilities
- Experience leveraging high emotional intelligence to collect research and requirements from a diverse user and stakeholder base
- Experience working with data visualization products and analytical tools to inform product decisions
- Experience in the Field Service, eCommerce, Marketplace, B2B, and/or B2C products is a plus
Responsibilities
- Make an impact on the product strategy by developing analytical business cases based on market research, product and user data, and industry trends
- Balance the team’s technical capabilities, time and resource constraints, and business goals to build and manage the short- and long-term roadmap
- Drive user research, including interviews, session reviews, and qualitative user studies to validate and iterate on ideas
- Work cross-functionally in a highly collaborative environment with Design, Engineering, and other stakeholders to design, prototype, and launch innovative solutions that deliver real-world value to our users
- Lead the end-to-end product discovery and delivery process for a Product, coordinating with functions including Customer Success, Design, Engineering, Sales, and Marketing, in an Agile environment
- Utilize a data-driven approach for prioritizing, building, releasing, measuring, and iterating features, focusing on the thinnest slices that enable us to test our assumptions
- Set expectations and drive communications about the roadmap and with business stakeholders
Other
- Excellent oral and written communication skills with a focus on the ability to be both direct and simple in helping non-technical stakeholders understand complex challenges
- Ability and comfort to engage with a range of small, mid-market, and Enterprise partners and customers to inform and relay product decisions
- Thrives in a fast-paced, startup environment where the only constant is change
- Possesses a passion for deeply understanding customer and user needs, and the ability to translate those needs into transformative product experiences
- Brings an “owner” mentality and proactive approach to product management with a bias toward rapid, iterative progress
