Microsoft Security aspires to make the world a safer place for all by reshaping security and empowering users, customers, and developers with a security cloud. The Partner Programs Team within CxE works with strategic Microsoft partners to drive customer success through deployment, adoption, and usage of our solutions, and seeks a technically skilled individual to engage with global partners in the Threat Protection space to enhance Microsoft Security offerings and accelerate workplace transformation.
Requirements
- 3+ years of experience with security technologies working to deliver and/or support customers/partners.
- Ability to forge trusted relationships with Microsoft Partners [Business Decision Makers, Security Practice Leads, Architects and IT Leaders]; to represent Engineering and drive understanding of our solutions/services.
- Technical curiosity and aptitude to quickly understand service capabilities, technical issues, and partner needs.
- Solid experience in identifying technical gaps and advocating on behalf of the customer and partner to make products stronger and a proven track record driving the prioritization of a backlog based on actual customer evidence.
- Experience in Delivering partner/customer training in person and at scale.
Responsibilities
- Use your deep technical subject matter expertise to ready and enable this deployment ecosystem, driving investments to build better products.
- Collaborate with key partners to identify their technical and business requirements, driving the continuous improvement of capabilities at our partners with education on engineering investments and latest technical information partners need in support of our customers.
- Working with Microsoft Security Engineering teams, use your deep technical knowledge and partner expertise to help guide the future direction of our products and services.
- Directly influence product roadmap with voice of partner to build better products.
- Ensuring our partner needs are understood and evangelized throughout the engineering organization as part of the development lifecycle is critical to our long-term business growth.
Other
- 3 days / week in-office
- Ability to meet Microsoft, customer and/or government security screening requirements are required for this role.
- This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
- Passion for enabling great partner experiences and an outstanding customer satisfaction track record.
- Ability to effectively communicate at all levels of an organization, across all functions from business to technical, and across multiple geographies.
