Microsoft Global Payments is looking to extend its payments platform to bring new and innovative ways for customers to interact with its payments experiences, addressing significant disruption in the payment industry.
Requirements
- 3+ years of working experience in the payments or fintech domain.
- Ability to work on complex systems at scale by partnering closely with engineers to build products
- Help lead strategic direction and product decisions across your team and other cross-functional teams
- Expertise in Payments, Payments processing, financial services or Fintech
- Product or technical product management experience held at fast-growing, dynamic, technology company known for good product management discipline
- Generates proof-of-concept designs using Generative AI to explore wider design spaces. Defines AI product scenarios through identification and collection of data sets for training models
Responsibilities
- Independently contributes to identifying customers’ unmet or unknown needs and market opportunities for enhancements or development of multiple feature areas via quantitative and qualitative analyses and looks for patterns in the data across a portfolio, analyzes security compliance, and scopes the impact and prioritization of a problem
- Performs market or user research through tools such as Artificial Intelligence (AI) in collaboration with the User Research team, conducts competitive analyses, and examines market and industry trends, as well as industry-specific requirements or regulations
- Establishes clarity of patterns of root problems and how they relate with previously seen trends across customers, determines the customers/sectors impacted, foresees future opportunities, and provides research evidence to determine priorities. Ensures product-market fit and alignment between the customer, the market, internal stakeholders, and the goals and strategy of Microsoft. Collaborates with others (e.g., SWE, HWE, Product Marketing, Design, Security Subject Matter Experts) to ensure that they can satisfy customer and security requirements
- Collaborates with partner team to build golden configurations and drives scenario walkthroughs and thought exercises to identify problems, system friction, and needed contingencies in advance of early customer adoption for multiple feature areas. Shares feature previews or roadmap with customers to drive engagement and to gather feedback and customer telemetry in conjunction with others (Business Development, Sales, End Consumers, User Research)
- Defines the feature set and partners with Design teams to connect multiple design factors (visual design, user experience [UX], application programming interfaces [APIs], hardware design) to desired functionality and product vision. Generates proof-of-concept designs using Generative AI to explore wider design spaces. Defines AI product scenarios through identification and collection of data sets for training models
- Owns the roadmap for the multiple feature areas. Prioritizes the backlog, works with internal to align on tradeoffs for the multiple feature areas they own, and partners with Product Marketing on the disclosure of the roadmap. Takes in new inputs and adapts as necessary. Starts to build systems and frameworks to enable the team to scale for a product area
- Evangelizes the feature areas worked on with internal and external stakeholders, partners, analysts, and customers in the industry via presentations, papers, and other forums. Acts as a primary interface with Product Marketing to educate on the product and develop content.
Other
- 3 days / week in-office
- Travel 0-25%
- Bachelor's Degree AND 5+ years experience in product/service/program management or software development + OR equivalent experience.
- Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
- Microsoft will accept applications for the role until November 10, 2025, Year.
