Microsoft is building a next-generation AI platform to empower organizations to unlock unprecedented value by creating intelligent, bespoke AI agents that accelerate decision-making, enhance productivity, and transform customer experiences.
Requirements
- 1+ years experience taking AI or data-driven solutions from prototype to production in enterprise environments, ideally with direct customer exposure.
- Proven experience leading 0 to 1 initiatives - identifying an ambiguous customer pain point, framing a business case, and shipping a working solution in weeks.
- Technical fluency - able to read APIs, data schemas, and system diagrams, and translate between engineering, sales, and customer executives.
- Hands-on experience with AI and LLM concepts, including prompt engineering, evals, and understanding applications and bottlenecks of AI in enterprise settings.
Responsibilities
- define bold ideas and guide them from vision to value
- define use cases, success metrics, and evaluation frameworks (Evals) that ensure every engagement is guided by measurable impact
- collaborate closely with engineering and design to translate these insights into production-grade solutions that bring AI to life in mission-critical workflows
- defining product strategy
- prioritizing features
- determining which solutions should be evolved into reusable platform capabilities that scale across customers and industries
- channel insights from the field to inform platform roadmaps and accelerate innovation across our AI ecosystem
Other
- 3 days / week in-office
- Travel 0-25%
- Ability to meet Microsoft, customer and/or government security screening requirements are required for this role.
- Microsoft Cloud Background Check
- Prior experience in forward-deployed, consulting, or customer-embedded roles, ideally delivering AI, data, or workflow automation solutions.
- Demonstrated product sense - ability to identify the right problems to solve, translate customer pain into product opportunities, and balance bespoke impact with scalable platform value.
- Solid ownership mindset - operates with autonomy and accountability, driving the full product lifecycle from discovery to adoption, and taking responsibility for measurable customer and platform impact.
- Comfort operating in ambiguous, cross-functional environments - managing competing priorities across engineering, account teams, compliance, and customers.
- Exceptional written and verbal communication skills, including the ability to synthesize complexity into crisp narratives for executives and engineers alike.
