Bill360, Inc. is looking to solve the problem of building, scaling, and measuring outcomes for a multi-tenant, subscription or usage-based cloud product, specifically in the Accounts Receivable Collections product area.
Requirements
- Direct experience shipping and operating subscription/usage-based financial or billing features (invoicing, payment posting, dunning, collections workflows) in a cloud, multi-tenant environment.
- Strong quantitative skills - comfortable querying product/usage data (SQL) and defining A/B tests and funnels to validate hypotheses.
- Experience defining and instrumenting product KPIs and building dashboards for productcommercial teams.
- Hands-on with integrations common to AR systems (payment processors, ACH/credit card rails, ERP/QuickBooks/NetSuite) and an appreciation for API-first design.
- Familiar with embedded analytics tools (Looker, Tableau, Metabase) or product analytics (Amplitude, Mixpanel).
- Background in payments rails, reconciliation, or accounts receivable domain expertise.
- Experience working with cloud-native software and automating critical financial processes.
Responsibilities
- Set the product vision and multi-quarter roadmap for ARCollections focused on SMB customers, balancing short-term delivery with strategic platform investments.
- Own end-to-end product lifecycle outcomes: onboarding adoption retention expansion for a subscription/usage product.
- Design and optimize core workflows (invoicing automation, auto-reminders, payment posting, collections queues, escalation rules, dispute resolution).
- Define and improve SaaS metrics: MRR, ARR, GrossNet Churn, Activation Rate, NRR, ARPU, and time-to-value.
- Translate customer and market needs into crisp user stories, acceptance criteria, and usable product experiences tailored to SMBs.
- Lead cross-functional teams (engineering, design, data, customer success, sales) to ship high-quality releases on a tight cadence.
- Build internal and external product enablement: release notes, customer-facing docs, sales collateral, ROI calculators, and demos.
Other
- 5+ years of product management experience at a SaaS company (required).
- Bachelor's degree in Business, Finance, CS, or related field (MBA a plus).
- Excellent communication: can clearly present strategy to execs and translate technical tradeoffs to non-technical stakeholders.
- Proven ability to lead cross-functional Agile teams, ship iteratively, and operate effectively at a fast scale-up pace.
- Prior experience building SMB-focused financial products or working directly with SMB customers.
