Twin Health is looking to improve the health and happiness of its members by empowering them to reverse, prevent and improve chronic metabolic diseases through The Whole Body Digital Twin, and is seeking a Senior Product Manager to lead the Onboarding and Activation experience.
Requirements
- 5–8+ years of experience in Product Management, with a focus on consumer product and mobile experience.
- Proven track record in building onboarding, activation, or acquisition workflows for consumer-facing products.
- Experience working with AI features, agents, or automations that replace or augment manual workflows.
Responsibilities
- Own the end-to-end member onboarding and activation experience, from first interaction to full program engagement.
- Develop and execute product strategies that improve activation rates, onboarding speed, and reduce dropoffs.
- Manage the full product lifecycle, including documenting workflows, writing specifications, user stories, creating mockups, gathering user feedback, guiding feature development, and evaluating outcomes for continuous improvements.
- Work with stakeholders (e.g., care, operations, marketing) to understand manual workflows, identify pain points, and propose automation.
- Build and iterate on AI-powered automations that support onboarding tasks such as scheduling, education, and care planning.
Other
- 5–8+ years of experience in Product Management
- A competitive compensation package in line with leading technology companies
- Unlimited vacation with manager approval
- 16 weeks of 100% paid parental leave for delivering parents; 8 weeks of 100% paid parental leave for non-delivering parents
- 100% Employer-sponsored healthcare, dental, and vision for you, and 80% coverage for your family
