At eHealth, the business and technical problem is to improve the efficiency, accuracy, and scalability of internal operations that support millions of consumers by streamlining and automating workflows, ultimately enabling better experiences for both internal teams and the consumers they serve.
Requirements
- Prior experience as a backend software engineer is a strong plus
- Experience developing API Products, a plus if experience includes Apivise or SynthAPI
- Deep expertise in Agile/Scrum and Kanban frameworks as a Product Owner
- Strong technical acumen; able to analyze and leverage data to inform decisions (SQL knowledge is a plus)
- Proficient in Confluence, Jira, Teams, Snowflake, Tableau, etc.
- Experience in health care, insurance, or marketplace industries, ideally with exposure to platform services.
Responsibilities
- Innovating core services and collaborating with cross functional business application to improve shopping, enrollment and post enrollment customer experience.
- Lead the product strategy and roadmap for back-end operational solutions, with a focus on supporting, innovating and optimizing *key projects for Platform Core services including Plan, Rx Drugs, Provider, Quote etc.
- Work with teams of Engineers and Architects to define APIs, SLAs and Monitoring/ Observability aspects of the services for both internal and external customers.
- Drive cross-functional initiatives and manage products throughout their full lifecycle—from ideation and development to release, measurement, and ongoing post-release support.
- Collaborate closely with cross functional product, engineering, legal and compliance, security as well as internal UX/design teams to resolve system dependencies and enhance the architecture, workflows, and process design of our platforms.
- Define product requirements and develop actionable technical user stories for drugs, providers, quotes and plan services, managing the product backlog and overall prioritization to best support operational efficiency.
- Serve as Product Owner, leading Agile processes, managing sprints, and empowering your team to deliver impactful improvements to internal operations.
Other
- 5+ years of product management experience, with demonstrable success in platform services
- BS/MS in Computer Science, Engineering, or related field, or equivalent work experience
- Experience working with local and/or offshore development teams
- Track record of leading and enabling high-performing teams
- Exceptional communicator in both technical and business contexts
