Microsoft Security organization aims to make the world a safer place by reshaping security and empowering every user, customer, and developer with a security cloud that protects them with end-to-end, simplified solutions.
Requirements
- In-depth architect-level knowledge of M365, Windows and Microsoft security offerings
- Active Directory and how it is deployed by enterprise customers: Forests, Domains, OUs, GPOs, Trusts, Tiering models
- Understanding of NTLM, Kerberos and LDAP
- Familiar with OAuth applications, Entra service principals, and identity concepts
- KQL skills
- SaaS applications and how organizations leverage them in modern work (M365, ServiceNow, SalesForce, etc..)
Responsibilities
- Uncover key insights, drive measurable improvements in the product in partnership with Product Managers, Engineers and Security Researchers
- Leverage insights to build scalable and repeatable processes that enable the broader Microsoft ecosystem to deliver outstanding service onboarding and value realization for Microsoft security solutions
- Establish a rhythm with internal stakeholders to share and prioritize recommended changes to adoption guidance and best practices, product roadmap prioritization, new product investments, and scale programs in and out of product
- Analyze and identify systemic areas for improvement across people, process and technology in delivering the onboarding and SOC enablement experiences for Microsoft Defender for Identity and Microsoft Defender for Cloud Apps
- Coordinate and organize findings with the engineering team and Security Research to turn those findings into actionable insights that drive improvements
- Drive usage, build the case for product innovation, evolution and improvements, and ultimately build scalable motions to give the Microsoft Field the engineering assistance and technical support they need to get customers to fully realize the value of our security stack
- Help win customers over, help them see the remarkable value we have to offer, help them quickly onboard to our services, deliver top-notch customer responses to queries from their onboarding teams and drive a great customer and partner experience overall
Other
- Bachelor's Degree AND 5+ years experience in product/service/program management or software development OR equivalent experience
- Ability to meet Microsoft, customer and/or government security screening requirements
- Ability to engage and lead SOC Lead and SOC conversations
- Proven ability to create organizational momentum around new ideas and initiatives
- Project management skills, ability to develop and execute processes that facilitate collaboration, leadership team effectiveness and impact
