MongoDB is looking to solve the problem of guiding existing Atlas customers to grow their usage of MongoDB across new environments, new applications, and larger workloads, and to scale Atlas upmarket with and without a human in the loop.
Requirements
- Know your way around data: cohorts, revenue metrics (MRR, GRR), funnels, experimentation; you can separate correlation from causation
- Comfortable with platform and infrastructure products and developer experiences
- Background in engineering (computer science, electrical, software)
- Experience with developer platforms, data infrastructure, or cloud services
- Familiarity with lifecycle marketing, journey orchestration, and in-app messaging systems
- Write clean, concise docs; align teams; and make decisions with incomplete data
- Data-driven and business-minded - you understand why products resonate with customers and know how to measure long-term impact
Responsibilities
- Own the Expansion product strategy and roadmap - define segments, journeys, and experiments to drive account growth
- Ship friction-killing features for multi-app and multi-team orgs (e.g., project cloning, streamlined user invites and roles, org-to-project patterns, workload templates)
- Build and iterate digital nudges: smart prompts, upgrade paths, in-app moments, email triggers, and journey orchestration that keep MongoDB top of mind for the next workload
- Instrument the journey end-to-end—set clear events, funnels, and cohort views; deliver weekly insights on what moves conversion
- Collaborate with Sales & CS and Lead Flow to align digital-led expansion with enterprise motions; ensure clean handoffs for truly “sales-worthy” accounts while keeping most growth self-serve
- Champion quality and scale: build for reliability, permissions, compliance, and org hygiene so larger customers trust Atlas for every new app
- Partner with Marketing on lifecycle campaigns and with Data Science on targeting models (propensity to expand, workload detection, cohort health)
Other
- 3-5+ years in product management for B2B SaaS (ideally PLG), with a track record of driving expansion, monetization, or retention
- Strong research and analytical skills with the ability to identify insights, uncover opportunities, and translate findings into actionable strategies
- Must be able to work in a hybrid working model in our New York City office, or can be performed remotely from central to the east United States
- Must inform recruiter of any necessary accommodations for individuals with disabilities within the application and interview process
- MongoDB provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type
