Salesforce is looking to enhance its Slack mobile experience by focusing on quality, performance, and user engagement, and evolving its mobile offering to meet unique customer needs in the agentic era.
Requirements
- 5+ years of product management experience, with a proven track record of shipping successful, high-impact mobile products for Android and iOS.
- Deep knowledge of the mobile landscape, including best practices, platform design guidelines and the unique capabilities of iOS and Android.
- A proven ability to synthesize quantitative data (e.g., usage metrics, A/B tests) and qualitative insights (e.g., user research, interviews) to create a holistic understanding of our users and drive product strategy.
- Experience owning software products that span multiple devices and platforms, understanding the interplay of user needs across them.
- Experience working on personal projects that demonstrate prototyping with code or designing your own mobile experiences.
- An understanding of the dependencies between client-side, and backend technologies and the mobile's connectivity constraints.
Responsibilities
- Execute the product strategy for Slack's mobile experience, with an obsessive focus on quality, performance, and user engagement.
- Drive projects focused on the heart of the Slack experience, ensuring a comprehensible information architecture and evolving our mobile offering to meet the unique needs of our customers.
- Work cross-functionally with Product, Engineering, Design, Marketing, and Analytics partners to represent the mobile vision, facilitate discussions, ensure quality implementation, and play an active role in prioritization and planning.
- Ensure our applications stay current with changes to mobile operating system standards by understanding upcoming releases and new devices and capabilities.
- Establish and analyze key success metrics and user behavior to inform product decisions and demonstrate impact on our key drivers of user satisfaction: quality, findability, and usefulness.
- Comfortably share your contributions to solicit feedback from your peers, executives, and cross functional partners.
- You will improve key mobile metrics including NPS, first week success, and feature adoption.
Other
- A demonstrated passion for building products with best-in-class craft.
- Excellent communication and leadership skills, with the ability to manage stakeholders and lead cross-functional teams to execute a shared vision.
- You will drive mobile-specific strategies that complement the desktop experience rather than simply seeking feature parity.
- You will build strong, collaborative partnerships across product, design, and engineering teams to execute on the mobile vision.
- Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
