PG Forsta is looking to hire a Senior Product Manager to focus on their regulatory products and solutions, specifically CAHPS-related products, to ensure compliance with regulatory bodies, improve client experience, and drive market growth.
Requirements
- 5+ years of SaaS product management experience, preferably within healthcare
- Experience with CAHPS regulatory processes and products , is a very strong plus
- Understanding of key technologies and ability to converse at a technical level; can understand work effort and trade-offs with technical solutions
- Think and build products with a platform mindset, specifically how features fit into the overall platform, how they scale, etc.
- Proven ability to develop product and marketing strategies, including managing all aspects of a successful product through its lifecycle
- Excellent strategic thinking, analytical and critical thinking skills
- Superior project management, time management, and organizational skills, and the ability to quickly adapt to multiple priorities
Responsibilities
- Own the end-to-end lifecycle of CAHPS-related products, ensuring compliance with CMS and other regulatory bodies.
- Stay current on CAHPS program updates, submission deadlines, and methodology changes, translating them into product requirements.
- Develop, document, and maintain product strategy by analyzing product performance, identifying and filling product gaps, and generating new ideas that grow market share, improve client experience, and drive growth.
- Translate product strategy into the product roadmap containing new product development, as well as product enhancements & refinements.
- Design, scope, and prioritize requirements based on business and client impact, and create product specifications for engineering.
- Provide some cross-functional project management oversight for product development initiatives, including pilot projects, product enhancements, and new product development.
- Drive product launches by working closely with marketing, educational services, talent development, and other key stakeholders.
Other
- May require occasional travel a few times a year.
- Self-starter with a bias toward action and a proven track record of results, who can think strategically, prioritize ruthlessly, and execute methodically
- Have a passion for user experience, getting to the root of user problems, and solving them creatively while still balancing the needs of the business
- Experience with customer/client management, and managing the tension between customers’ wants and needs
- Outstanding written and verbal communication skills
