Sage Home Loans is seeking a Senior Product Manager to guide the growth of their mortgage lending platform as they scale their team and build out a compelling value proposition & product in the mortgage space. This individual will take a key ownership role over the ideation, development, and launch of core product features.
Requirements
- 4+ years of experience in product management or in an equivalent UX or site optimization role with an emphasis in new feature development.
- Proficient in data analysis and data visualization tools (Looker, Tableau, Excel) with a demonstrated ability to synthesize data into actionable insights and communicate recommendations to leadership.
- Strong technical proficiency working with APIs, including experience in testing & troubleshooting 3rd-party integrations, and navigating developer documentation and API payloads (JSON, XML, JS).
- Proficient in SQL; can weave together data from multiple relational databases to unlock customer behavior insights, troubleshoot, and turn data into quantifiable actions & deliverables.
- Strong understanding of testing methodologies, statistical significance, performing robust test analysis, user testing, and Agile environments.
- Demonstrated interest and knowledge of newest AI tooling, an early adopter of prototyping, GPTs, and agentic workflows.
Responsibilities
- Drive the end-to-end delivery of products through rigorous management of the product backlog, feature prioritization, and collaboration with product stakeholders.
- Define detailed, data-driven requirements and user stories; work directly with Engineering and Creative teammates to deliver key features in the product roadmap and bring your ideas to life.
- Develop and leverage a deep understanding of our data and our users' behaviors to brainstorm new features, identify areas for optimization, troubleshoot existing functionality, and work with others to develop solutions that enhance the overall product experience.
- Work alongside senior leadership and teammates to shape quarterly to annual product roadmaps that will guide the evolution and growth of Sage.
- Work with autonomy to identify new product opportunities and improvements. Utilize data, user feedback, and competitor & industry research to champion ideas and garner cross-functional buy-in.
- Define and set product KPI goals to measure the product, audience, and business success of the features your team creates.
- Mentor and help develop the growth of mid- and junior-level product teammates.
Other
- This role requires a hybrid schedule and will be based in our South Charlotte, NC Headquarters (Tuesday through Thursday) and work fully remotely on Mondays and Fridays each week.
- A true growth-stage product owner with an entrepreneurial spirit that is flexible, experimental, and resourceful.
- Demonstrated success in guiding technical decision-making, launching and scaling consumer-facing products, and mentoring junior teammates.
- Ability to see beyond the current consumer landscape and anticipate innovation to unlock future opportunities and communicate the vision to gain buy-in and resources.
- Passionate about understanding customer behavior, pain-points, and improving the experience of every consumer-product interaction.
