Sage Home Loans is seeking a Senior Product Manager to guide the growth of our mortgage lending platform as we scale our team and build out a compelling value proposition & product in the mortgage space.
Requirements
- 4+ years of experience in product management or in an equivalent UX or site optimization role with an emphasis in new feature development.
- Demonstrated success in guiding technical decision-making, launching and scaling consumer-facing products, and mentoring junior teammates.
- Proficient in data analysis and data visualization tools (Looker, Tableau, Excel) with a demonstrated ability to synthesize data into actionable insights and communicate recommendations to leadership.
- Ability to see beyond the current consumer landscape and anticipate innovation to unlock future opportunities and communicate the vision to gain buy-in and resources.
- Strong technical proficiency working with APIs, including experience in testing & troubleshooting 3rd-party integrations, and navigating developer documentation and API payloads (JSON, XML, JS).
- Proficient in SQL; can weave together data from multiple relational databases to unlock customer behavior insights, troubleshoot, and turn data into quantifiable actions & deliverables.
- Strong understanding of testing methodologies, statistical significance, performing robust test analysis, user testing, and Agile environments.
Responsibilities
- Drive the end-to-end delivery of products through rigorous management of the product backlog, feature prioritization, and collaboration with product stakeholders.
- Define detailed, data-driven requirements and user stories; work directly with Engineering and Creative teammates to deliver key features in the product roadmap and bring your ideas to life.
- Develop and leverage a deep understanding of our data and our users' behaviors to brainstorm new features, identify areas for optimization, troubleshoot existing functionality, and work with others to develop solutions that enhance the overall product experience.
- Work alongside senior leadership and teammates to shape quarterly to annual product roadmaps that will guide the evolution and growth of Sage.
- Work with autonomy to identify new product opportunities and improvements. Utilize data, user feedback, and competitor & industry research to champion ideas and garner cross-functional buy-in.
- Define and set product KPI goals to measure the product, audience, and business success of the features your team creates.
- Mentor and help develop the growth of mid- and junior-level product teammates.
Other
- This role requires a hybrid schedule and will be based in our South Charlotte, NC Headquarters (Tuesday through Thursday) and work fully remotely on Mondays and Fridays each week.
- A true growth-stage product owner with an entrepreneurial spirit that is flexible, experimental, and resourceful.
- Passionate about understanding customer behavior, pain-points, and improving the experience of every consumer-product interaction.
- Strong accountability and the ability to communicate effectively across functional teams to prioritize key initiatives, anticipate pitfalls, and identify issues before they become project blockers.
- Excellent organizational and communication skills.
