The QuickBooks Online team is seeking a Senior Product Manager to support the growth of their Sales Enablement and Product Operations function, specifically to fuel the growth of growing mid-market businesses with more complex needs.
Requirements
- Experience with Agile development and methodologies, specifically in the role of Product Owner
- Proficient in a variety of methods to develop and convey ideas and concepts in a fast, iterative manner (Google Sprint, storyboards, wireframes, paper prototyping, etc)
- Working knowledge of testing strategies/plans/cases, including automated testing
- Understanding of cutting edge target state tech stack technologies like JavaScript-ES6, AWS, React.js, Custom Elements, FlexBox, Cocoa, Java, GraphQL, Selenium & Saucelabs
- Agile tools: Aha!, Jira, Confluence
- Platforms: SalesForce, OpenText
- Experience developing mobile or web-based products, interfaces, technologies and platforms
Responsibilities
- Collaborate across functional and product groups to plan and drive innovative improvements to methodologies, strategy, and processes
- Partner with E2E platform teams to develop and execute on a plan for implementation in a target state solution
- Analyze and synthesize data into actionable next steps to improve the customer experience
- Document requirements and acceptance criteria for user stories as appropriate for the Agile Scrum Team
- Ensure the proper level of production support is delivered to application users and managers
- Define process for root cause analysis and identification; work across teams to ensure the root cause is fixed
- Participate in and facilitate analysis sessions to capture desired capabilities and understand business requirements
Other
- High energy, self-starter with a positive mindset and with a 'can do' attitude
- Comfortable with change, uncertainty and charting new territory
- Strong partner management skills, with good interpersonal effectiveness, influence, and ability to get things done through both formal and informal means with both internal and external audiences
- Results-oriented with a track record of focusing on high impact activities and driving strategic initiatives through to execution without direct authority
- Effective communicator, presenter, and negotiator
- BA/BS or equivalent experience required, MBA or MS advanced degree is a plus
