Cloudflare is looking to improve the way the Internet works by building products that enhance the security and performance of online applications, specifically through the development and evolution of its SSL/TLS product suite.
Requirements
- Familiarity with designing or contributing to habit-forming product experiences
- Experience defining and tracking KPIs to measure product or user behavior impact
- Strong collaboration skills and experience working with engineering and design teams
- Comfort operating in fast-paced, evolving environments
- A passion for user empathy and delivering customer-centric solutions
- Excellent communication skills and attention to detail
- Curiosity and a strong desire to learn technical topics, especially in security or observability
- Engineering fluency - while not required, a technical background is preferred to build credibility with engineering teams
Responsibilities
- Own the priorities and scope for a high performing engineering team focused on Cloudflare's SSL/TLS Product
- Connect the pieces between engineering, program management, marketing, revenue, and partners to ensure timely and impactful product releases
- Excel across teams to prioritize systemic improvements for enterprise customers
- Be customer obsessed and directly engage with customers to understand how they use Cloudflare's products
- Be data driven and analyze data to quantify the impact of problems and opportunities in the SSL/TLS space
- Contribute to shaping one of Cloudflare's core products - SSL/TLS - a collection of products that enable customers to manage the lifecycle of security certificates, secrets storage, and more
- Help define and track key performance indicators (KPIs) that measure user engagement, product adoption, and the long-term effectiveness of behavior-driven workflows
Other
- 5+ years of experience in product management, solutions engineering, or related roles
- Strong collaboration skills and experience working with cross-functional teams
- Excellent communication skills and attention to detail
- Ability to work in a fast-paced environment and adapt to changing priorities
- Commitment to diversity, equity, and inclusion in the workplace
