The Washington Post is seeking a product leader to shape the digital subscriber experience and drive user growth, engagement, and retention, while also identifying new B2C and SaaS product opportunities.
Requirements
- 3+ years of experience in product management, including ownership of customer-facing digital products
- Proven track record of leading initiatives from concept to execution, with increasing complexity and visibility
- Demonstrated use of data, experimentation, and user research to inform strategy and delivery
- Excellent written, verbal, and presentation skills, with the ability to tailor communication to technical and non-technical audiences
- Ability to thrive in a fast-paced, collaborative environment and lead process improvement efforts across teams, including senior and executive stakeholders
- 1+ years of experience developing SaaS product offerings
- Familiarity with paywall systems, user lifecycle strategies, or audience segmentation techniques
Responsibilities
- Define and lead the subscriptions product roadmap to drive audience growth, increase retention, and support long-term business sustainability through compelling B2C and SaaS offerings.
- Deliver high-impact product features by leading discovery, experimentation, testing, and iterative development from concept through launch.
- Translate subscriber needs, behaviors, and pain points into strategies that improve the user experience and directly support engagement and conversion goals.
- Partner with cross-functional teams to deliver innovative, user-centered solutions that balance technical feasibility, design excellence, and business value.
- Foster alignment and accountability by clearly articulating product vision, goals, and progress across stakeholders at all levels.
- Identify and implement opportunities to improve team workflows and decision-making, increasing overall efficiency and execution speed in a dynamic environment.
Other
- 3+ years of experience in product management
- Bachelor's degree or equivalent experience
- Ability to work on-site five days a week, with certain exceptions for newsgathering and business travel
- Collaboration and teamwork skills, with ability to lead cross-functional teams
- Strong communication and presentation skills, with ability to tailor communication to different audiences and contexts
