Xometry is looking to enhance the Buyer Experience on its industrial and commercial B2B online marketplace, Thomasnet, by optimizing user experience, search technology, and match quality to help Buyers efficiently find and evaluate Suppliers.
Requirements
- Experience working on search, discovery, or matching technologies, ideally in a context involving high-spec industrial or commercial products and services.
- Familiarity with search algorithms, data-driven product development, and SEO/SEM principles.
- Strong analytical skills with experience using metrics to guide product decisions.
Responsibilities
- Define and implement UX elements that allow Buyers to specify technical, logistical, and quality requirements to enhance relevance in search results.
- Lead initiatives to enhance search capabilities, focusing on relevance, precision, and usability.
- Partner with data science and engineering teams to improve search algorithms and filtering options to ensure Buyers find the most suitable Suppliers quickly and efficiently.
- Test, refine, and launch matching algorithms that boost the quality of matches based on Buyer input and historical platform data.
- Define metrics for match quality and develop features that enhance Buyer-Supplier connections based on product specifications, industry standards, certifications, and supplier performance.
- Collaborate closely with analytics to measure success and continuously iterate on improvements.
- Partner with Marketing to create and execute SEO and SEM strategies that drive targeted traffic to our marketplace, ensuring high visibility and relevance to industrial Buyers.
Other
- Collaborate with UX and research teams to understand and translate the needs of Buyers sourcing critical materials and components.
- Work with engineering, data, and marketing teams to ensure timely execution of roadmap items and that new features meet Buyer and Supplier needs.
- Serve as the voice of the Buyer, advocating for features that simplify the experience and add value for our end-users
- Conduct regular market analysis to keep track of competing B2B marketplaces and emerging UX trends, ensuring our platform remains at the forefront of Buyer-centric design and functionality.
- Use insights from competitor analysis and Buyer feedback to continually refine the product roadmap.
- Exceptional communication skills, with the ability to align cross-functional teams on goals and project timelines.
- 5+ years of experience in product management , with a strong background in B2B marketplaces or similar platforms.