Quince is a tech company disrupting the retail industry by putting AI, analytics and automation at the center of everything we do. The Senior Product Manager, Vendor Quality Platform will build the technology that orchestrates every quality touchpoint across our vendor and supply chain lifecycle.
Requirements
- Multi-sided quality platform for vendors, 3P inspectors, and labs
- Risk matrix driving auto-gated audits, inline/DUPRO, final inspections, and lab tests
- QC deployment logic at vendor/factory level with smart booking & dispatch
- Quality data lake & scorecards that tie to chargebacks, returns, and CSAT
- AI/computer vision to detect defects and production issues early
- Tight integrations with PLM/ERP/WMS/TMS, Sourcing, Logistics, and Merchandising
- Technical fluency (APIs, data pipelines, event models); ability to translate standards into system rules
Responsibilities
- Define a 12–24 month roadmap for the Quality Platform (inspections, labs, scorecards, AI)
- Ship v1 of automated QC booking & dispatch and risk-based inspection gating in first 6 months
- Launch vendor/factory quality scorecards with workflows and SLA tracking.
- Deliver stable integrations to at least one 3P inspection/lab network and our PLM/ERP
- Drive platform SLOs (availability, latency) and auditability across all decisions
- Enable Data/ML to operationalize computer-vision and anomaly detection
- Partner with Sourcing/Production/Logistics/Merch to align pre-PO checks and pre-ship holds with quality gates
Other
- 5–7+ years total experience; 3+ in product management building internal platforms or supply-chain/operations products
- Proven launches of workflow/API products used by external partners (vendors, 3Ps) and internal operators
- Data-driven; comfortable with SQL and experimentation to validate gating logic and thresholds
- Excellent communicator across executive, business, factory, and engineering audiences
- Supplier-quality or private-brand apparel/consumer goods experience
