Ensuring the seamless delivery and integrity of JM&A’s product forms and materials, while optimizing processes, enhancing customer experience, and driving efficiency across the product ecosystem.
Requirements
- Utilize Adobe InDesign and related tools to design and typeset product forms, ensuring brand consistency and compliance.
- Experience with Adobe InDesign; Adobe Certified Associate (ACA) preferred.
- Technology-savvy with proficiency in JM&A systems (SalesConnect, Gateway, Mainframe, SharePoint, Ariba, Quantum) and Microsoft Office Suite.
- Strong analytical and problem-solving skills; ability to assess downstream impacts and cycle times.
- Familiarity with regulatory compliance and lender business requirements related to product forms is highly desirable.
Responsibilities
- Own the lifecycle of JM&A product forms and materials, including creation, modification, approval routing, lender filings, and system setup.
- Utilize Adobe InDesign and related tools to design and typeset product forms, ensuring brand consistency and compliance.
- Submit forms for lender approval and maintain compliance documentation.
- Generate and analyze monthly reporting to inform inventory and product decisions.
- Actively contribute to product development initiatives, providing operational insights and recommendations for process improvements.
- Continuously evaluate workflows to identify automation and efficiency opportunities.
- Ensure all forms meet product compliance standards and lender minimum business requirements before submission and implementation.
Other
- Demonstrated willingness to develop and maintain a strong understanding of assigned products, including actively engaging in ongoing learning and staying informed about product updates and features.
- Collaborate cross-functionally with the Product Owner, Sales Support, Account Acquisition, Legal & Compliance, Pricing, and Claims to ensure alignment on product requirements.
- Strong organizational, time management, and prioritization skills with a proven ability to meet deadlines in a fast-paced environment.
- Detail-oriented with a process-driven mindset and a passion for operational excellence.
- Demonstrated ability to manage multiple projects independently while maintaining high-quality standards.
