Duke Energy is looking to improve the management and cadence of communication and training for its Residential Solutions (RS) offerings, aiming for consistency, continuity, and transparency within RS and other Duke organizations. The goal is to effectively convey strategic initiatives and roadmaps to leadership and stakeholders, manage learning and development paths, and support long-term growth through effective communication and training strategies.
Requirements
- Skilled at visual storytelling using tools such as Microsoft PowerPoint.
- Accomplished at conceptualizing and creating creative, professional communications and presentations that are presented to business partners, clients or Executive Management.
- Proven ability to translate concepts and information into clear, concise, and inventive images.
- Proficient in Microsoft Office software tools.
- Demonstrated ability to learn new systems.
- Experience successfully working in a team environment to achieve shared goals.
- Facility management, product management, program management, energy management, project management or process management experience.
Responsibilities
- Design, Manage, and Implement Training/Communication Strategies
- Manage the team’s capacity based on a comprehensive calendar of resource demands including learning grids by department, programmatic plans, project dates, communication objectives, rhythms by channel, and organizational marketing / communication rhythms.
- Manage the execution of processes necessary to deliver a multi-faceted learning model across multiple channels, various business groups in varied delivery form and format as necessitated by the target audience.
- Supply leadership team with a capacity calendar identifying key deliverables by department, by channel, by position and all necessary communication rhythms.
- Manage the talent system by providing role clarity, actively coaching performance, plan transition of necessary skills, build critical competencies, and outline a learning and development path by position and individual team member.
- Develop communication materials that support RS leadership for various meetings
- Partner with RS leaders to maintain a SharePoint Site, which serves as repository for specific learning materials, promotions, consumer responses, results, sales tips, overall best practices, and current information regarding RS products/services,
Other
- The candidate must be strong at story telling to successfully convey the organization’s key strategic initiatives and roadmap to leadership and stakeholders.
- The candidate must be fluent in all communication methods and competent with related tools and software.
- This position collaborates with cross functional teams and provides leadership and guidance to others without having formal management or supervision responsibilities.
- Bachelor’s degree in Business Administration, Engineering, Marketing or related degree and 3+ years work related experience OR High School/GED degree and 10+ years work related experience in lieu of a degree.
- Comfortable communicating with all levels of an organization, including senior leadership.
