Assurant is looking to solve the problem of reviewing all processes and process output to ensure defect-free products at an effective cost.
Requirements
- Experience with ISO 9001 and quality auditing operating practices
- Strong understanding of Microsoft programs such as Excel/Word
- Ability to analyze and distribute data using information databases, reports and graphics
- Knowledge of quality assurance principles and practices
- Experience with NPI/EWP/Lean/5S program
- Ability to troubleshoot defective devices/parts or reflective data
- Experience with root cause failure analysis
Responsibilities
- Audit established processes and process output to defined standards (OBA or similar)
- Create and maintain audit and customer requirements results, records consisting of information databases, reports and graphics utilizing Microsoft programs such as Excel/Word for analysis and distribution
- Issues and follows up on CAR’s to address audit discrepancies as required
- Identify process improvement opportunities and provide effective / implemented solutions
- Conduct root case failure analysis and troubleshooting on suspected defective devices/parts or reflective data
- Support NPI/EWP/Lean/5S program
- Ability to identify cosmetic flaws or damaged components; Troubleshooting defective testers
Other
- High School diploma or equivalent
- Minimum 3+ years of relevant operational audit experience (preferably within a Quality Assurance department)
- Strong customer service experience
- Ability to cultivate and maintain productive working relationships with internal team members, interdepartmental functions, and external companies
- Ability to review audit findings with Supervision and Management for audited areas and corrective actions required
