Coursera needs to generate insights and key assets to form the foundation of its learning content strategy, specifically in Software, Product, and IT domains, to ensure its offerings are comprehensive, up-to-date, and aligned with market demand, ultimately supporting the company's mission of providing universal access to world-class learning.
Requirements
- Demonstrated proficiency in data analysis or research, using technical tools such as Excel, Python, and SQL
- Strong technical skills, including the ability to leverage LLMs and AI Tools, to automate and analyze large datasets to generate insights at scale
- Experience creating AI agents or working with agentic AI systems
- Experience analyzing and curating tech content catalogs
Responsibilities
- Conduct in-depth research and analysis to generate insights and key assets that inform Coursera's learning content strategy, focusing on topics in the Software + Product and IT domains
- Produce competitive analyses, gap analysis of Coursera’s content catalog, and research on emerging and trending skills to ensure comprehensive coverage of in-demand topics on the Coursera platform
- Create market intelligence briefs on specific content areas in which Coursera is investing, providing an analytical and data-driven foundation for content strategy decisions, and informing partners and content production teams about market demand for content
- Build and deploy automated research workflows using Python, APIs, and LLMs to synthesize large-scale structured and unstructured data (e.g., job postings, industry reports, forum discussions) into actionable insights at speed.
- Collaborate with the team to identify valuable assets to create and develop strategies for socializing and influencing cross-functional teams based on research findings
- Identify subject matter experts (SMEs) and conduct catalog research to ensure Coursera's offerings are comprehensive, up-to-date, and aligned with industry trends
Other
- 5+ years of experience working as a software engineer, technical consultant, solutions architect, technical program manager / product manager, or job roles requiring knowledge of Computer Science & Tech
- Prior experience in a consulting or analytical/research capacity with proven track record of strategic thinking and problem-solving skills
- Proactive self-starter with the ability to work agilely in a fast-paced environment
- Excellent written and verbal communication skills, including strong presentation skills
- Familiarity with the APAC region, including experience conducting research or working in this market
