Netflix is looking to build solutions for global research projects and programs, including partnerships on global trackers and panels, to capture the voice of the consumer and deliver extraordinary insights for the company.
Requirements
- 10+ years of experience managing online survey program management
Responsibilities
- Execute panel content screenings and survey workflows using both in-house and external content screening tools
- Partner with Data Science & Engineering (DSE), Product, Engineers and vendors to inform data processing and analysis plans
- Troubleshoot issues related to screening operations, survey products, and programming escalations
- Drive workflow efficiencies across various screening methods, including in-person, panel-based, and audience-capture formats
- Contribute to the development of documentation for screening processes and tooling opportunities
- Inform panel recruitment and participation needs based on weekly screening trends
- Identify opportunities to innovate and improve internal workflows and screening tools
Other
- You have a minimum of 10 years of global research operations experience, working with Content Creators, Product teams, Researchers and other cross-functional teams
- You have excellent oral and written communication skills and a strong ability to work with cross-functional teams
- Ability to make sound independent decisions while knowing when to call out issues
- Flexibility to accommodate time zones or other team members and partners globally, as needed
- Possess a passion for research and the ability to screen early TV shows and movies to consumers
