Netflix is looking to uncover the evolving needs of its members and generate insights to drive more business impact and member joy, specifically within the TV experience, to support its mission of being the most loved and valued entertainment company.
Requirements
- 7+ yrs of experience in product research and/or user experience (UX) research, with particular expertise and hands-on experience leading end-to-end research studies.
- A balance of creative and analytical skills with the ability to proactively define research questions, identify appropriate methods, execute studies, and synthesize findings.
- Experience in TV UI/UX is preferred but not required.
Responsibilities
- Identify, prioritize, and lead research roadmaps that generate insights to inform product strategies across the company.
- Partner with cross-functional teams across Product, Design, Data Science, Engineering, Content, Product Marketing, and Communications to proactively develop research initiatives.
- Define, design, execute, and socialize a range of research studies that build a strong understanding of existing and future audiences and their experiences around the world.
- Identify best practices in existing and emerging research methodologies.
Other
- This role is open to employees working onsite from our Los Gatos, Los Angeles, or New York Office locations.
- Strong communicator with a bias toward action to proactively collaborate with multiple teams across the company.
- Passionate about translating findings into actionable strategic business recommendations.
- An advanced degree in psychology, social sciences, or a related field is preferred but not required.
- Global research experience is highly preferred but not required.
