CarGurus is seeking a Senior Data Analyst to empower its Sales & Service teams with data-driven tools and insights to enhance dealer interactions, streamline prioritization, and drive seller productivity, ultimately supporting revenue growth and customer retention.
Requirements
- At least 3 years of experience with Salesforce or similar CRM software.
- Proficiency in SQL and advanced data modeling techniques.
- Experience with ETL processes; knowledge of DBT.
- Proficiency in advanced data visualization tools like Tableau or CRM Analytics.
- Experience in Looker is a plus.
- Strong understanding of SaaS Sales KPIs and Monthly Recurring Revenue (MRR).
- Proven ability to proactively identify and address gaps in sales processes and data management.
Responsibilities
- Define, refine, and execute our reporting roadmap to support a diverse range of internal stakeholders in Sales & Service.
- Provide strategic insights into sales performance, funnel analysis, expansion opportunities, and sales cycle efficiency to support informed business decisions.
- Create actionable reports and interactive dashboards from diverse data sources to drive informed decision-making across all levels of the organization.
- Identify opportunities to improve CRM and sales motion tracking, collaborating with stakeholders to implement effective solutions.
- Drive the development of sales tools, research, and strategic initiatives through efficient data sourcing and ETL processes.
- Use data and models to support recommendations to leadership, enhancing business outcomes.
- Maintain documentation on data and reporting protocols as processes evolve.
Other
- 5+ years of experience in an analytical role, ideally within SaaS, data strategy, or consulting environments.
- Proficient in using storytelling techniques to present data insights in a clear and engaging manner, catering to diverse stakeholders
- Demonstrated ability to independently analyze and synthesize complex data into clear, actionable insights.
- Strong communication skills, with an ability to translate complex data insights into actionable recommendations for business leaders
- Driven by the challenge of enabling sales representatives and leadership to achieve their targets through insightful data analysis that supports decision-making.
