Support development of global account managers' multi-year account plans and contribute to the development of strategy for ComplianceWire products / services by providing input on customer needs, pain points, trends, etc. to product / service manager.
Requirements
- Deep knowledge and experience selling SaaS solutions, preferably into pharma and/or medical device space
- Proficient in MS Office (Word, PowerPoint, Excel, Outlook), and CRM software.
Responsibilities
- Perform product demos and shares insights to customers on how to integrate software into an existing IT environment.
- Specific to the customers current technology platforms and systems, communicates value proposition of ComplianceWire to clients based on highly technical knowledge.
- Primary point of contact for ComplianceWire, responsible for articulating value proposition and managing client interactions.
- Brings in additional technical resources (e.g., Solution Architects) when needed to support sales opportunities of assigned specialty products / services.
- Provide input to account owner during account planning process on potential growth opportunities within assigned solution area.
- Supports smooth hand-off of customer to implementation teams or customer success post-sale.
Other
- Support development of global account managers' multi-year account plans
- Maintain ongoing plan to prioritize portfolio of accounts and maintain relationships throughout the year, identifying opportunities for software renewal.
- Use technical credibility to build relationships with buyers and centers of influence, in support of global account managers
- Serve as main point of client contact for specialty Software products / services throughout sales cycle.
- Maintain ongoing relationships after initial sale has closed in order to effectively convert software renewals.
- Work with minimal supervision on proposals and closings in the field for ComplianceWire as directed by global account leadership
- Proactively seek and action on opportunities to sell ComplianceWire
- Work with minimal supervision on discovery and opportunity identification for ComplianceWire
- Work closely with account managers to seamlessly work with customers throughout the sales cycle.
- Collaborate with Solution Architects to gather customer requirements.
- Make connections and build trusted advisor status with relevant account owners.
- Read and follow the Underwriters Laboratories Code of Conduct and follow all physical and digital security practices.
- 5+ years of related sales experience.
- Proven ability to meet and exceed sales targets.
- Business acumen and deep understanding of business sales processes.
- Bachelors and/or graduate degree in software engineering or related field.
