CRI Advantage is looking for a Senior ServiceNow Developer to join their rapidly growing ServiceNow practice to perform as a team Implementation Lead and work on ServiceNow implementations, integrations, configurations, and custom application development.
Requirements
- Experience developing on the ServiceNow platform, including implementation and configuration of the core ServiceNow applications.
- Experience administering a ServiceNow instance, including users, workflows, business rules, UI pages, UI actions, UI policies, ACLs, service portal, widgets, and catalog items.
- Possess a good understanding of ITIL process framework.
- Knowledge of Scrum/agile development principles.
- Strong ServiceNow implementation experience across the spectrum of IT and Business process support and automation application modules.
- Industry experience developing and integrating solutions utilizing ServiceNow from requirements gathering, configuration/customization, through testing to final implementation.
- Experience with Web Services Integration (SOAP, REST, Bootstrap, AngularJS and JSON), System and Process Automation is desired.
Responsibilities
- Work in collaboration with CRI's project managers, business analysts, and technical resources to: Conduct requirement gathering workshops with customers and document project functional and non-functional requirements and/or User Stories.
- Manage execution of User Stories and help maintain backlog within Sprints and Epics. Develop custom items, features, and workflows to satisfy business need.
- Design and develop queries, widgets, reports, and dashboards.
- Code in HTML, JavaScript, CSS, and other relevant languages and tools to deliver application functionality.
- Build unit and functional test specifications and/or scripts; conduct unit and functional testing; oversee and/or assist customer acceptance testing; conduct post-production release testing.
- Develop demo instances, highlighting CRI's ability to address customer requirements.
- Experience integrating third-party software and APIs with ServiceNow is desired.
Other
- This role requires US Citizenship.
- Excellent verbal and written communication skills.
- Strong work ethic and customer service mentality.
- Ability to establish and maintain effective working relationships with employees, vendors, clients, and public.
- Bachelor's degree in technical discipline or related field with 8 plus years of relevant experience, or an equivalent combination of education and experience.
