DPR Construction is seeking a Sr. ServiceNow Platform Developer to support digital initiatives within the construction industry, focusing on developing solutions across HRSD and ITSM, integrating with enterprise platforms, and ensuring compliance across a complex regulatory landscape.
Requirements
- 5+ years of ServiceNow development experience, with advanced knowledge of HRSD and ITSM products.
- Proven experience integrating ServiceNow with enterprise platforms using REST/SOAP APIs, middleware tools and other integration patterns.
- Strong understanding of ServiceNow architecture, scoped applications, ACLs, and platform security.
- Experience customizing ServiceNow modules to meet business needs.
- Proficiency in server-side scripting, Flow Designer, Glide API, and Integration Hub spokes.
- Experience working in Agile environments and leading technical delivery.
- Certifications in relevant technologies, such as ServiceNow Certified Platform Developer, Certified Implementation Specialist in Human Resources, Certified Implementation Specialist in IT Service Management, ServiceNow Certified Technical Architect, or similar.
Responsibilities
- Lead the development and enhancement of ServiceNow applications and workflows within HRSD and ITSM products along with other modules in the future.
- Architect and implement integrations between ServiceNow and enterprise systems such as HRIS (e.g., Workday), ERP, and project management tools.
- Develop and maintain custom integrations leveraging a variety of technologies (e.g., JDBC, REST, flat file, etc.), evaluating and configuration Integration Hub spokes, and UI customizations.
- Design, create and test flows using Flow Designer and develop and maintain server-side scripts.
- Ensure platform performance, security, and compliance with internal policies and industry standards.
- Guide junior developers and support code reviews, technical documentation, and knowledge sharing.
- Design, implement and participate in Agile development processes and contribute to platform roadmap planning.
Other
- Serve as a technical advisor to business and IT stakeholders, translating requirements into platform solutions.
- Strong problem-solving skills and the ability to analyze complex situations.
- Excellent communication and stakeholder management skills.
- Initial implementation experience with ServiceNow products in addition to ITSM and HRSD.
- Familiarity with construction industry, compliance requirements, and field service operations.
