MANTECH seeks a Senior ServiceNow Developer to lead initiatives that shape the platform roadmap and mentor junior team members while engaging directly with customers to deliver solutions that drive mission success.
Requirements
- 5+ years of ServiceNow experience, including roles as Administrator, Developer, and Architect
- Hands-on experience with the following ServiceNow modules: Strategic Portfolio Management, IT Service Management, IT Operations Management, Hardware and Software Asset Management, Configuration Management Database
- Must possess a ServiceNow Certified Systems Administrator (CSA)
- ServiceNow certifications like CSA, CAD, CIS
- ServiceNow Certified System Administrator, Certified Application Developer, or Certified Implementation Specialist
- Experience implementing ServiceNow in a DoD or federal environment
- Familiarity with Agile methodologies and DevOps integration
Responsibilities
- Leading the design, development, and implementation of ServiceNow solutions across multiple modules
- Driving strategic platform initiatives and roadmaps in collaboration with stakeholders
- Mentoring junior administrators and developers to elevate team capability and performance
- Serving as a senior technical resource for system architecture, integrations, and best practices
- Leading platform configuration, customization, and enhancement efforts across ITSM, ITOM, SPM, HAM/SAM, and CMDB modules
- Acting as a process analyst and technical advisor in requirements-gathering sessions with customers and end-users
- Communicating complex technical concepts clearly to both technical and non-technical audiences
Other
- Hybrid position requiring 3 days per week on site.
- High School diploma or equivalent education
- Demonstrated ability to define requirements and collaborate with users
- Proven experience developing platform roadmaps and leading ServiceNow teams
- Must be a U.S. Citizen and have the ability to obtain and maintain a U.S. government Secret security clearance.
