ICF's Digital Modernization Division is seeking a ServiceNow Developer to support a federal project, specifically to configure, customize, and implement ServiceNow applications to meet client business requirements
Requirements
- 6+ years of ServiceNow experience, including scripting, platform configuration, design, and deployment
- 6+ years of experience on the ServiceNow platform, including customization of core applications such as Incident, Problem, Change, and Service Catalog
- 4+ years of experience with custom application development on the ServiceNow platform, including Custom UI Pages and content in the CMS
- 6+ years of experience with the full SDLC responsibilities, leveraging mature industry languages, with particular emphasis on JavaScript
- 1+ years of experience with configuration, scripting, integrations, data model/tables, forms, record-producers, security/access, workflows, applications, events, email, homepages/reports, external data, Machine Learning, Orchestration, NOW Platform and custom Applications
- Experience with ITOM / CMDB Implementation, Orchestration, and Discovery
- ServiceNow Developer Certifications are strongly preferred
Responsibilities
- Solution Discovery & Design: Work closely with Solutions Architects and Business Analysts to understand the business outcomes and functional requirements and how they align with ServiceNow solution designs
- Technical Implementation: Collaborate with cross-functional teams to implement ServiceNow solutions to align with the designed requirements, and meet industry best practices
- Data Migration: Facilitate data migration activities from legacy systems to ServiceNow, ensuring data accuracy and consistency during the transition
- Integration Management: Assist architects and senior developers in the integration of ServiceNow with other systems and applications to create seamless end-to-end processes
- Technical Documentation: Create detailed documentation of configurations, customizations, data schemas, and other technical decisions for future reference
- Testing and Quality Assurance: Conduct thorough testing of ServiceNow configurations to validate functionality, data integrity, and user experience
- User Training: Support end-user training to ensure a smooth adoption of the implemented solution
Other
- Minimum of a Bachelor's Degree in Computer Science, Engineering, Information Technology, or related field
- US Citizenship required
- Must be able to obtain a Public Trust clearance
- MUST RESIDE IN THE United States (U.S.) and the work MUST BE PERFORMED in the United States (U.S.)
- Strong analytical and organizational skills, with the ability to work effectively in a team-oriented, collaborative environment
