Concentrix is looking to improve and protect the software and systems behind all IT services, including management of scalability, availability, latency, performance, security, and capacity, and delivering of software faster, better, and cheaper.
Requirements
- Background on DevOps tools such as Ansible, Chef, and Puppet, will be a plus.
- Working experience in one or more of: Java, Spring boot, Go, or scripting experience in Shell, Perl, or Python.
- 2 years of experience in Gitlab Trunk based development, environment automation and management, docker, Helm, Config Maps, Config Secret Handling & encryption, memory, CPU management and application tuning in k8s or other containerized environments.
- Working knowledge of Proxy's and Gateways, Token implementation and management for authentication via proxies, load balancing principles with application proxies and other Software Load Balancer (SLB) and Local Traffic Manager (LTM) solutions.
- Working knowledge of container orchestration solutions such as Kubernetes, AWS, Azure, etc..
- Working knowledge and understanding of the principles of Infrastructure as a Service (IAAS), Platform as a Service (PAAS), and Container as a Service (CAAS) solutions
- Knowledge of Application Performance Monitoring (APM) tools like AppDynamics; logging, analyzing, and writing complex queries in Splunk; setting observability in Grafana, Prometheus, AppD, etc…
Responsibilities
- Protect and ensure the stability of the operational systems as well as maintain the integrity of the data they contain.
- Plan, coordinate, and execute configuration changes and code deployments to the supported systems.
- Assist in determining the impact of operational issues to our customers, both internal and external, and provide input into their resolution via data extraction and quantification.
- Coordinate and prioritize all escalated activities, implementation of system upgrades, system enhancements, and production outages.
- Assess critical path and assist in implementation of any project required by the business.
- Participate in complex troubleshooting efforts requiring multiple teams and disciplines for recovery and root cause investigation.
- Demonstrate fluency in emerging DevOps-centric automation tools and technologies for CICD, configuration management, etc. for prod and non-prod environments.
Other
- Bachelor’s degree in Computer Science or a related field
- 8 years of overall experience as SRE engineer or a similar role
- Occasional on-call support will be required.
- Experience working in Agile and DevOps environments
- Must undergo a background check in accordance with applicable law, which will include identity verification and employment eligibility.
