GovCIO is looking to hire a Senior Software Developer, Systems Software to support the United States Coast Guard (USCG) Maverick contract, aiming to provide technical support for computers and associated networks.
Requirements
- Installs and performs minor repairs to hardware, software, and peripheral equipment, following design or installation specifications.
- Answers questions or resolves computer problems for clients or staff in person, via telephone or from a remote location.
- Maintains record of daily data communication transactions, problems and remedial action taken, and installation activities.
- Develops training materials and procedures, and/or trains users in the proper use of hardware and software.
- Performs basic PC, PBX, and network software programming.
Responsibilities
- Provides technical support for computers and associated networks.
- Installs, troubleshoots, services, and repairs personal computers, network equipment such as servers, modems, multiplexers, related PC software, telephones, cables, and connectors.
- Provides personal computer, hardware, and software support.
- Installs, services, and repairs personal computers and installs attendant software.
- Connects personal computers and terminals to existing data networks.
- Maintains network diagrams and circuit records.
- Maintains trouble logs.
Other
- Must be clearable up to an active Secret clearance
- Bachelors Degree wtih 12+ years of IT experience (or commensurate experience)
- Confers with staff, users, and management to establish requirements for new systems or modifications.
- Instructs users in the use of personal computers and networks.
- Investigates information, network, and communications needs of users, and makes recommendations regarding software and hardware purchases.
