Amazon Ads is looking to solve the business problem of revolutionizing how millions of customers discover products and engage with brands by leveraging generative AI technologies. Specifically, the Advertiser Guidance team aims to build a highly personalized, context-aware agentic advertiser guidance system that leverages LLMs to help 1.6MM advertisers meet their advertising needs, thereby improving advertiser success and the Amazon retail ecosystem.
Requirements
- 5+ years of programming with at least one software programming language experience
- 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience
- 5+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience
Responsibilities
- Lead engineering strategy and roadmap for Sponsored Products Agentic Advertiser Guidance
- Design and implement scalable architecture to host agent orchestration, tool invocation, state management, and feedback loops.
- Build scalable, reusable data and tool registry
- Construct evaluation pipelines (offline and online) to assess agent reasoning quality, performance metrics, safety constraints, and KPI impact.
- Integrate and manage tuning pipelines (e.g. hyperparameter tuning, RL fine-tuning, preference optimization), and provide abstraction layers for scientists to plug in models.
- Implement observability, logging, metrics, alerting, tracing, and drift detection for agent behaviors and model performance.
- Ensure resilience, fault isolation, auto-scaling, batching, caching, resource allocation, concurrency control, and SLA compliance.
Other
- Experience as a mentor, tech lead or leading an engineering team
- work safely and cooperatively with other employees, supervisors, and staff
- adhere to standards of excellence despite stressful conditions
- communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service
- follow all federal, state, and local laws and Company policies
