Microsoft Security aims to make the world a safer place by providing a security cloud that protects users, customers, and developers with end-to-end, simplified solutions. The AI Personalization, Feedback, and Analytics team specifically focuses on enhancing Security Copilot, Microsoft's GenAI platform, by delivering adaptive and intelligent experiences through personalization, feedback loops, and analytics.
Requirements
- 4+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C, Java, JavaScript, or Python
- 2+ years experience in Generative AI
- 8+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C, Java, JavaScript, or Python
- 6+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C, Java, JavaScript, or Python
Responsibilities
- Building AI-driven personalization engines that dynamically tailor responses, recommendations, and learning experiences based on user interactions.
- Developing tools that enable human-in-the-loop manual tagging, automated tagging, and signal generation to refine model quality through reinforcement learning.
- Delivering user analytics and predictive insights to empower multiple stakeholders: Product teams for strategic decision-making, Engineering teams to optimize AI-driven customer interactions, and Developers to enhance user experiences through guided recommendations.
- Design and develop scalable systems that enhance the user experience through tailored AI interactions and high-quality responses.
- Write clean, efficient, and maintainable code to support various software features and data-related workflows.
- Work closely with senior engineers to develop and improve product features.
- Participate in testing and validating new features, including assisting with experiments and analyzing results.
Other
- Ability to meet Microsoft, customer and/or government security screening requirements are required for this role.
- Microsoft Cloud Background Check: This position will be required to pass the Microsoft background and Microsoft Cloud background check upon hire/transfer and every two years thereafter.
- Collaborate with cross-functional teams, including research, product, and partner engineering groups.
