Microsoft is seeking a Senior Software Engineer to lead the Employee Self Service Platform Extensibility team, focusing on enabling AI-powered self-service experiences across HR, IT, and Facilities domains through Microsoft Copilot Studio and BizChat. The goal is to develop extensibility features that allow AI agents to deliver seamless, personalized, and actionable employee support by integrating with enterprise systems.
Requirements
- 4+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C-Sharp, Java, JavaScript, or Python
- 4+ years of experience designing, building, and managing high-scale full-stack systems including authentication, microservices, distributed systems, data and analytics workloads, and AI training and inferencing services.
- 4+ years of experience with AI, cloud-based architectural patterns and best practices.
- 5+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C-Sharp, Java, JavaScript, or Python.
- Functional knowledge of cloud computing and online services business models, including business, technical, and operational metrics.
Responsibilities
- Coordinate and partner across product teams, develop and support key extensibility features in Microsoft AI products – Microsoft Copilot Studio and Bizchat.
- Design and implement extensibility features that allow AI agents to interact with enterprise systems (e.g., HRIS, ITSM, Facilities platforms).
- Own the delivery of key extensibility features such as agent publishing, multi-agent architecture improvements, MCP and connectors, and conversational workflow customization.
- Identify and drive performance, scalability, and reliability improvements across the ESS platform.
- Establish engineering best practices, including CI/CD, telemetry, and quality assurance.
Other
- Ability to meet Microsoft, customer and/or government security screening requirements are required for this role.
- Ability to operate effectively and independently in a dynamic, fluid environment.
- 3 days / week in-office
- Individual Contributor
- Full-Time
