Microsoft Dynamics Customer Experience Applications team is building the next generation of their enterprise software, Dynamics 365 Customer Service Omnichannel, running on Azure. This application aims to enable organizations to instantly connect and engage with their customers via channels like Live Chat, Voice, and SMS, powering intelligent and highly scalable contact centers for large businesses.
Requirements
- 4+ years technical engineering experience with coding in languages including, but not limited to C-Sharp, C++ OR equivalent experience.
- 2+ years of front-end development experience with React.
- Experience with building infrastructure using Microsoft Azure, AWS, or Google Cloud
- Experience in developing and debugging products and test code within REST and gRPC
- Strong coding, debugging, and problem-solving skills
- Experience with design and implementation of enterprise-scale services
Responsibilities
- Design, implement, test, deploy, maintain, and improve our software components and services
- Embrace and use state-of-the-art new technologies
- Participate in technical discussions and bring new ideas to the table
- Own quality and devops for your code
- Work with Product Managers, Architects and UX Designers to design and specify new features from the engineering standpoint
- Develop software that empowers customers to optimize their business processes
- Author internal tools that improve the teams’ quality and productivity
Other
- Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings: Microsoft Cloud Background Check
- Excellent verbal, written, and cross-team collaboration skills
- Passion for improving software quality and engineering excellence
- A strong team player and collaborator, across time zones and diverse stakeholder groups
- Strong focus on customers success, zero trust security and compliance
