Ford is looking to transform the ownership experience for millions of customers and dealer partners by building platforms that power FordPass, dealer-facing Vehicle Care Portal, and emerging in-vehicle experiences. This involves turning vehicle and service data into proactive, intelligent outcomes for customers at a global scale, leveraging connected vehicles, AI/LLMs, and customer-centric design.
Requirements
- 5+ years of industry software engineering experience and the ability to write high quality code in modern programming languages (e.g., Java, Go, TypeScript, Python or similar)
- 3+ years of experience with cloud platforms (AWS, Azure, or GCP), databases, and API development
- 2+ years of experience driving the adoption of innovative developer productivity tools - including AI assisted tools like GitHub CoPilot, Claude Code, Google Gemini
- Hands-on experience building products with AI/ML integration, particularly Large Language Models (LLMs) or similar emerging technologies
- Debug production issues across services and several levels of the stack
- Experience expanding observability (metrics, logging, tracing) and driving performance improvements end-to-end.
- Hold yourself and others to a high bar when working with production
Responsibilities
- Design, build, and operate scalable services and features end-to-end—from architecture and implementation to testing, deployment, and observability.
- Champion maintainability, performance, and reliability through code reviews, documentation, and automated testing.
- Coach peers through pairing and reviews; help define standards and architectural direction.
- Take responsibility for critical services, reliability, and incident response in a sustainable on-call rotation.
- Collaborate with product, design, and external stakeholders to ship customer-centric solutions.
- Explore and evaluate new technologies and apply innovated approaches to unlock better outcomes.
- Debug production issues across services and several levels of the stack.
Other
- Approaching problems with a customer focused mindset to drive the right outcome for our customers (internal & external)
- Strong collaboration skills with the ability to work across workstreams within your team and contribute to your peers’ success
- Thrive in an autonomous environment with high ownership and an entrepreneurial mindset
- This position is hybrid (onsite four days per week) for candidates who are within commuting distance to a Ford hub location or remote for non-local candidates
- Visa sponsorship is not available for this position.
