Our client, an AI tools company, is looking to shape the future of conversational AI by automating customer support for enterprises, and is seeking a skilled engineer to influence technical direction and work on cutting-edge ML projects.
Requirements
- Python
- Problem-solving
- Customer-facing experience
- Hands-on engineering experience
- CS, CS + Math, Applied Math, or EECS degree from top-tier school (top 20 U.S. program)
Responsibilities
- Shape the future of conversational AI by automating customer support with a lean team
- Work on cutting-edge ML projects
- Influence technical direction
- Navigate complex, real-world conversations with clarity, accuracy, and scalability
- Resolve over 1 million support tickets monthly
- Power the next trillion voice interactions
- Contribute to cutting-edge ML projects transforming industries
Other
- 5+ years of experience
- GPA 3.8
- Capable of working long productive hours
- Effective communication
- Full health, dental, and vision coverage
