GEICO is seeking to transform its legacy CRM into a modern, scalable solution to empower agents and deliver a seamless customer experience
Requirements
- Advance knowledge of at least one modern OOP language such as Java or Python or Go (preferred)
- Deep understanding of Dynamics 365 including customer service and power platform
- Design, develop, and integrate Artificial Intelligence (AI) solutions into software applications, leveraging machine learning, natural language processing
- Hands-on experience with AI-driven software development
- Experience working with services like logic apps, functions, API management, storage and monitoring
- Deep hands-on experience in complex system design and data pipeline and architectures, scale and performance, tuning, with good knowledge on Docker and Kubernetes
- Experience with Azure Services, Full Stack Development, API Gateway and API management
Responsibilities
- Collaborate with product managers, team members, customers, and other engineering teams to solve our toughest problems
- Develop and execute technical software development strategy for the organization including self-service, business continuity, backup/restores, incident response and paging platforms
- Accountable for the quality, usability, and performance of the solutions
- Lead projects from the front and interact with clients and sponsors on a regular basis
- Consistently share best practices and improve processes within and across teams
- Take on-call and operational support
Other
- Excellent communication skills
- Hands on experience working in an agile Scrum environment
- Bachelor's degree in computer science, Information Systems, or equivalent education or work experience
- 4+ years of professional experience in software development, platform architecture, administration and maintenance of software, and its ecosystem
- Ability to work in a team environment and collaborate with dynamic teams
