The emergence of AI technologies and digital collaboration is disrupting the ways in which selling is happening, and Microsoft is looking to build a product that blends the cutting edge of Microsoft AI, the Microsoft 365 & Microsoft Teams ecosystem, and the Power Platform to empower every seller on the planet to achieve more.
Requirements
- 1+ years of experience working with large language models (LLM), agentic AI, agent-based architectures or frameworks (e.g. MCP) including training, fine-tuning, inference, and evaluation.
- 1+ years of experience with prompt engineering, prompt evaluation, prompt experimentation and iterative prompt refinement.
- Experience with agent-based architectures or frameworks (e.g. MCP, A2A protocols, LangChain, Azure AI Foundry).
- Experience building generative AI, agentic systems, or Large Language Model (LLM)-based tools.
- Experience with modern JavaScript UI frameworks (React, Angular, etc.).
- Experience with cloud platforms such as Azure (preferred) or AWS.
- Experience with data storage technologies (SQL, NoSQL).
Responsibilities
- Collaborate across functions (product, UX, engineering) to design, build, and ship full-stack, AI-powered services and applications.
- Own feature development end to end across quality, scalability, performance, telemetry, alerting, maintenance.
- Optimize AI/ML models for runtime performance, latency, cost efficiency, and robustness in production.
- Develop, fine-tune, and adapt large language models and supporting models for sales and Customer Relationship Management (CRM) domains.
- Design and run experiments, analyze results, and present insights to both technical and nontechnical stakeholders.
- Contribute to the service architecture, ensuring it can scale to millions of users.
- Partner with other engineering teams to establish shared practices and improve developer productivity.
Other
- Bachelor's Degree in Computer Science or related technical field AND 4+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C-Sharp, Java, JavaScript, or Python
- Ability to meet Microsoft, customer and/or government security screening requirements are required for this role.
- Travel 0-25%
- 3 days/week in-office
- Microsoft Cloud Background Check
