Uniphore is looking for a Senior Backend Engineer to build and scale the backend infrastructure for their Customer Data Platform (CDP), enabling enterprises to activate and analyze customer data at massive scale, and evolve towards AI-powered, event-driven marketing automation.
Requirements
- 5+ years of experience designing, building, and operating high-scale, mission-critical cloud-based production systems.
- Experience with scaling and turning AWS services like s3, ec2/autoscaling
- Proven expertise in architectural patterns for distributed and federated microservices.
- Mastery of at least one of these platforms: GoLang, Python, Java or Scala.
- Extensive experience in high-level service design with modular, composable, and extensible patterns.
- Demonstrated success with data models, data stores, data lake, and big data computation engines architectures (e.g., MongoDB, ClickHouse, Spark).
- Track record implementing real-time and low-latency high-availability applications (using technologies like Kafka).
Responsibilities
- Architect and implement scalable backend systems leveraging modern technologies and industry best practices.
- Continuously enhance the performance, reliability, maintainability and cost of existing services.
- Ensure platform stability and resilience through proactive monitoring, alerting, and participation in on-call support.
- Collaborate closely with cross-functional teams to deliver integrated solutions and mentor junior engineers to support team growth.
- Drive enhancements to the self-service platform, enabling greater user autonomy in pipeline configuration, identity resolution, access control, and data export processes.
- Design and develop AI-driven features, including intelligent agents and user-friendly interfaces for streamlined data analysis and campaign orchestration.
- Expand marketing automation capabilities through the implementation of flexible workflows and advanced orchestration controls.
Other
- Bachelor's or Master's degree in Engineering, Computer Science, or equivalent experience.
- Location preference: USA - CA - Palo Alto, USA - NY - New York
- Uniphore is an equal opportunity employer committed to diversity in the workplace.
