Microsoft's Intelligent Conversation and Communications Cloud (IC3) team is looking to empower real-time conversation products like Skype and Teams by providing reliable and high-quality audio/video calling, meetings, and chat services. The goal is to make conversations more intelligent, surface useful information in real-time, and enable actions on behalf of customers during conversations, with continuous learning to improve future interactions. This involves building and running services at scale for hundreds of millions of users.
Requirements
- Experience with programming for networking, multi-threaded systems, and/or real time media.
- 2+ years of experience building design documents for large scale systems.
- Understanding of system software including OS and networking.
Responsibilities
- Creates, implements, optimizes, debugs, refactors, and reuses code to establish and improve performance and maintainability, effectiveness, and return on investment (ROI).
- Acts as a Designated Responsible Individual (DRI) and guides other engineers by developing and following the playbook, working on call to monitor system/product/service for degradation, downtime, or interruptions, alerting stakeholders about status and initiates actions to restore system/product/service for simple and complex problems when appropriate.
- Proactively seeks new knowledge and adapts to new trends, technical solutions, and patterns that will improve the availability, reliability, efficiency, observability, and performance of products while also driving consistency in monitoring and operations at scale.
- Drives identification of dependencies and the development of design documents for a product, application, service, or platform.
- Collaborates with appropriate stakeholders to determine user requirements for a scenario.
- Leverages subject-matter expertise of product features and partners with appropriate stakeholders (e.g., project managers) to drive a workgroup's project plans, release plans, and work items.
Other
- Ability to meet Microsoft, customer and/or government security screening requirements are required for this role.
- Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
- Proficient communication skills.
- Embody our culture and values
- Growth mindset, innovate to empower others, and collaborate to realize our shared goals.
