GEICO is seeking to transform its insurance business and modernize its platform engineering domain by redefining the customer experience through a new, modern, and scalable CRM system. This system aims to empower GEICO agents to better support customers and deliver a seamless, connected experience across the enterprise via Chat, SMS, and email.
Requirements
- Advance knowledge of at least one modern OOP language such as Java or Python or Go (preferred)
- Deep understanding of Dynamics 365 including customer service and power platform.
- Design, develop, and integrate Artificial Intelligence (AI) solutions into software applications, leveraging machine learning, natural language processing.
- Hands-on experience with AI-driven software development
- Experience working with services like logic apps, functions, API management, storage and monitoring.
- Deep hands-on experience in complex system design and data pipeline and architectures, scale and performance, tuning, with good knowledge on Docker and Kubernetes.
- Experience with Azure Services, Full Stack Development, API Gateway and API management.
Responsibilities
- Develop and execute technical software development strategy for the organization including self-service, business continuity, backup/restores, incident response and paging platforms
- Accountable for the quality, usability, and performance of the solutions
- Lead projects from the front and interact with clients and sponsors on a regular basis
- Consistently share best practices and improve processes within and across teams
- Take on-call and operational support
- Design, develop, and integrate Artificial Intelligence (AI) solutions into software applications, leveraging machine learning, natural language processing.
- Integrate front-end and back-end components ensuring smooth communication and data flow between them.
Other
- Collaborate with product managers, team members, customers, and other engineering teams to solve our toughest problems
- Excellent communication skills
- Hands on experience working in an agile Scrum environment.
- At this time, GEICO will not sponsor a new applicant for employment authorization for this position.
- The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law.
