Microsoft is looking to shape the future of its remote assistance products like Quick Assist and Remote Help by developing cutting-edge features, robust systems, and scalable cloud services to keep over 1 billion Windows devices protected and productive.
Requirements
- Experience with telemetry, data analysis and visualization
- Extensive experience with distributed systems and services, including designing and implementing resilient, performance architectures.
- Proven track record of building and operating scalable, cloud services or distributed systems on platforms such as Azure, AWS, or GCP, including production ownership, observability, and integration with CI/CD pipelines.
- Demonstrated ability to lead technical design and architecture discussions, influencing cross-team decisions and driving alignment on complex engineering challenges.
- Experience delivering AI-powered applications, internal tools, or innovation platforms, leveraging modern frameworks and cloud-native patterns.
- Problem-solving skills, ability to thrive in ambiguity, building secure and reliable cost-effective solutions at scale.
- coding in languages including, but not limited to, C, C++, C-Sharp, Java, JavaScript, or Python
Responsibilities
- Be part of a engineering team building cutting-edge remote assistance products like Quick Assist and Remote Help across multiple operating systems.
- Design and develop software and services at scale, leveraging the latest technologies and modern engineering practices.
- Tackle challenging problems in native applications, cloud services, and screen-sharing protocols—directly empowering millions of users to resolve issues efficiently and securely.
- Contribute to product roadmaps and define user experiences.
- Write secure, quality code.
- Build technical skills across multiple domains that will accelerate your career growth.
- Lead design and implementation of complex features and services across Windows components and apps, ensuring architectural soundness, scalability, and maintainability.
Other
- 3 days / week in-office
- Travel 0-25%
- Ability to meet Microsoft, customer and/or government security screening requirements are required for this role.
- Microsoft Cloud Background Check
- Embody the Microsoft culture and values .
