The iCloud Tools Engineering team is crucial to delivering a seamless Apple experience, empowering AppleCare to provide premier support for iCloud services and key iOS/macOS features. The team needs to maintain and enhance several business-critical internal applications that drive key organizational functions, automate critical processes, and deliver iCloud feature experiences. They aim to define and build the next generation of services to further elevate customer experience.
Requirements
- 7+ years experience in developing and maintaining high-performance, scalable backend systems using Java, with a strong understanding of design patterns and data structures.
- Experience with designing and implementing efficient APIs and micro-services.
- Experience with relational databases like Oracle, PostgreSQL, and NoSQL databases like Cassandra for efficient data storage and retrieval.
- Expertise in building robust, high-performance, responsive, and accessible user interfaces with a focus on usability and cross-platform compatibility.
- Proficient in TypeScript and ES6, with expertise in modern JavaScript frameworks such as ReactJS, AngularJS, and VueJS.
- Proficient in applying best practices for clean, maintainable code.
Responsibilities
- build tools that enhance customer service
- take on exciting challenges like platform modernization
- develop intelligent features leveraging Gen AI
- maintaining and enhancing several business-critical internal applications
- automating critical processes such as sending emails to billions of users
- delivering iCloud feature experiences for all devices in our retail stores worldwide
- define and build the next generation of services
Other
- BS or MS or Ph.d in Computer Science or equivalent industry experience
- Strong written and verbal communication skills to collaborate optimally with cross-functional teams.
- Excellent analytical and problem-solving abilities with strong attention to detail.
- Willingness to learn new technologies and comfortable with working in a fast-paced and dynamic environment.
- good communication and relationship-building skills are essential to your success.
