Talkdesk is seeking a Senior Software Engineer to join their AI engineering team to help move their ambitious vision forward by developing and delivering a cloud-based data foundation system and AI agent platform.
Requirements
- 5+ years of experience in cloud service development.
- Strong development experience in Java, Python, C++, C, or similar OO languages
- Experience in data-intensive service
- Prior experience with data platforms and/or AI services is highly desirable.
- Experience in data science is a plus
Responsibilities
- Develop and deliver a cloud-based data foundation system and AI agent platform.
- Leveraging AI/ML models, applying prompt engineering, and conducting data analysis across all data types—unstructured, semi-structured, and structured.
- Utilize technologies such as data and pattern mining, business intelligence (BI), and data transformation and processing.
- Collaborate with team members and cross-functional teams, including data scientists, software engineers, product managers, and business stakeholders, to deliver a reliable, scalable service with assured AI quality.
- Ensure alignment with the technical design and the overall technology roadmap while adopting best practices effectively and independently.
- Stay up-to-date with industry trends, emerging technologies, and advancements in AI and data engineering.
Other
- Bachelor's or Master's degree in Computer Science, Engineering, or a related field.
- Primarily office-environment work, extended periods of sitting or standing, computer-based work.
- Limited lifting, and equipment usage limited to computer-related equipment (keyboards, mouse, etc.)
- We champion an inclusive and diverse culture representative of the communities in which we live and serve.
- We give back to our community by volunteering our time, supporting non-profits, and minimizing our global footprint.
