Twilio is looking to evolve the next generation of their audience management platform by scaling a complex front-end architecture while delivering new, user-friendly features.
Requirements
- 4+ years of work experience building enterprise-ready web applications.
- 3+ years of experience writing production-grade backend code in a modern programming language (e.g., NodeJS, Golang, Python, Java, Scala, or similar).
- Familiarity with front-end technologies like JavaScript, TypeScript, React (or similar frameworks), and GraphQL.
- Experience working with stakeholders at all levels - be able to dive into the nuts and bolts of how things work as needed.
- Experience working with cloud-based infrastructure (AWS preferred).
- Familiarity with Cloud Solutions, AWS, Kubernetes/EKS, CI/CD pipelines, Testing & Automation.
- Experience contributing to architecture and design (architecture, design patterns, reliability and scaling) of new and current systems.
Responsibilities
- Design and build user-friendly, scalable full-stack features that power Segment’s audience-building and activation experiences.
- Collaborate cross-functionally with design, product, and other engineers to define solutions that balance usability, performance, and long-term architecture.
- Communicate technical decisions clearly - articulating trade-offs, customer impact, and team alignment.
- Mentor junior engineers and contribute to a culture of technical excellence and continuous learning.
- Troubleshoot and improve system reliability, debugging issues and refining operational tooling and processes.
- Support strategic initiatives that impact the broader Twilio Engage platform and engineering organization.
Other
- Collaborating with internal/external teams/engineers and fostering an inclusive environment, where all points of view are welcomed and encouraged.
- Self drive - you take complete ownership of your tasks and champion efforts to get your tasks to completion.
- Excellent written and spoken communication skills.
- Degree in Computer Science or a related field, or equivalent work experience.
- Bias to action, ability to iterate and ship rapidly.
