ngrok Inc. is looking to solve the problem of simplifying and accelerating user adoption of their agent and cloud endpoint capabilities, reducing complexity and lowering the barrier to entry for developers. They also aim to expand their traffic policy engine by adding new actions and variables to improve flexibility and control.
Requirements
- Have 5+ years of experience writing high-quality production software in Go or languages like Rust, C, Java, or C++.
- Have worked on distributed systems at scale and possess depth in computer networking (a plus).
- Are comfortable navigating ambiguity, making trade-offs to deliver features today without compromising long-term quality, and driving innovation.
- Can build alignment across stakeholders and collaborate cross-functionally at a senior level while fostering growth and opportunities for your colleagues.
- Are passionate about mentoring, supporting junior engineers, and contributing to a culture of continuous learning and improvement.
- Learn from mistakes, adapt quickly, and maintain a forward-focused mindset.
- Have experience working in a startup environment and are excited to build customer-facing features.
Responsibilities
- Build features to simplify and accelerate user adoption of our agent and cloud endpoint capabilities, reducing complexity and lowering the barrier to entry for developers.
- Expand our traffic policy engine by adding new actions and variables to improve flexibility and control.
- Collaborate closely with engineers, product teams, and stakeholders to understand requirements and deliver high-quality, scalable solutions.
- Participate in code reviews and provide constructive feedback to maintain the highest standard of code quality.
- Troubleshoot, debug, and resolve issues across the entire stack, and contribute to the on-call rotation to ensure system reliability.
- Leverage data-driven insights to guide actions that improve customer satisfaction and drive business outcomes.
- Advance technical progress, gaining buy-in across the organization and ensuring alignment on strategic initiatives.
Other
- This is a hybrid position and requires travel to the SF ngrok office on Tuesdays and Wednesdays.
- At this time, ngrok is unable to provide visa sponsorship for this position.
- Applicants must be authorized to work in the United States on a permanent, ongoing basis without the need for current or future sponsorship.
- All candidates must be US-based, and legally authorized to work in the United States.
- Recognize that diversity in thought and background strengthens teams and actively support an inclusive culture.
