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PlayOn! Sports Logo

Senior Software Engineer, Observability

PlayOn! Sports

Salary not specified
Nov 12, 2025
Alpharetta, GA, United States of America
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Playon is looking to strengthen the reliability, performance, and scalability of their systems by hiring a Senior Software Engineer to focus on building tools, automation, and visibility.

Requirements

  • Solid experience in Python, especially for automation, tooling, and data-driven operational tasks.
  • Proficiency in at least one (Java, C++, or Go).
  • Strong understanding of Linux systems, cloud infrastructure (AWS, GCP, or Azure), and modern deployment practices (Docker, Kubernetes, Terraform).
  • Experience with CI/CD pipelines, version control, and automated testing frameworks.
  • Experience with observability tools (e.g., Prometheus, Grafana, ELK, Datadog, etc.) and log/metric analysis for diagnosing issues.
  • Proven experience facilitating and documenting Critical User Journeys translating them to actionable SLA/SLO for automation.
  • Background in performance testing, capacity planning, or chaos engineering.

Responsibilities

  • Contribute to system observability i.e implementing, improving metrics, alerting, and dashboards for better insight and faster recovery.
  • Develop automation, tooling, and monitoring solutions to support high service availability.
  • Partner with application and quality engineering teams to implement best practices in reliability, release automation, and testing.
  • Drive operational excellence through proactive incident prevention, blameless postmortems, and capacity planning.
  • Participate in on-call rotations to support critical services and ensure rapid response to incidents.
  • Assess and improve visibility: Work with engineering teams to review our current dashboards, metrics, and logs, identify the biggest gaps, and make targeted improvements that help us better understand system health.
  • Tighten monitoring and alerting: Refine alerts and dashboards for the most critical services so we can catch issues earlier and respond faster.

Other

  • Ownership over Participation-You take responsibility for achieving holistic outcomes, prioritize key objectives, and adapt quickly when situations require a different approach. You follow through even against the toughest challenges.
  • Team over Stars-You are a bridge builder, establishing processes and relationships with teams outside your own. You work to rally around common goals, find win-win solutions, compromise when necessary, and help others succeed.
  • Growth over Comfort-You are driven by a desire to grow and actively seek opportunities to expand your comfort zone, skills, and confidence. You embrace new challenges with curiosity, accepting discomfort and failure as opportunities to learn.
  • Fairness over Popularity-You approach decisions with a scientist’s mindset, challenging your assumptions and remaining objective. You consider long-term impact rather than relying on short-term gains, proactively seek others’ perspectives, and manage emotions in decision-making.
  • Demonstrated ability to collaborate with cross-functional teams and communicate clearly in high-impact situations.