Veeva Systems is looking to ensure the scalability and reliability of their enterprise applications on the Vault Platform, tackling complex challenges at a global scale for hundreds of customers across North America, Europe, and Asia.
Requirements
- 5+ years of experience in Java development, with a strong preference for experience within enterprise cloud software companies
- Hands-on operational experience in a high-volume or critical production service environment, including incident management and root cause analysis
- Proven ability to write clean, testable, readable, and maintainable code within a collaborative team setting
- Hands-on experience with a range of open-source technologies, such as Spring, MySQL, Hibernate, Solr, Maven, Git, Tomcat, Linux, AWS, Vagrant, Docker, and Kubernetes
- 3+ years of experience in relational databases with expert-level SQL skills
- Solid scripting proficiency with languages such as Shell, Bash, Ansible, Python, Go, Ruby, etc.
- Demonstrated history of incident management and leadership ability, with effective communication skills across all levels (individual contributors to executives)
Responsibilities
- Rapidly build new cloud infrastructure from scratch, adhering to software development best practices
- Ensure our platform meets the scalability and reliability needs of our hundreds of global customers (across North America, Europe, and Asia)
- During an incident, effectively lead triage and mitigation efforts, potentially performing periodic on-call duty for escalations
- Develop tools and automation to eliminate manual work and reduce issue resolution times
- Proactively learn all necessary systems to provide full-stack diagnostics and determine root causes of production problems
- Strategize with engineering teams on complex problems, offering insights on what will work at scale (supporting 2M+ users) and guiding development decisions before features ship
- Participate in engineering design reviews of new features and drive initiatives to improve operational efficiency and platform scalability
Other
- This role requires a working schedule of Monday - Friday, 6 AM - 2 PMEST, and candidates must be located in the EST or AST time zones to be considered
- Actively mentor team members, contributing to a positive and high-performing team environment
- Partner effectively with Product Management, Design, and QA to deliver cutting-edge solutions and direct customer value
- Communicate clearly with engineering teams, succinctly describing problems for seamless hand-offs during outages with both technical and non-technical audiences
- Proven record of making your team better through mentorship
